Greetings,
back on march 18 2021 I redeemed a code for a minecraft account under the name LubbackObama, registered on a mojang account I created to redeem the code. I have been playing on said account for months now and today I logged in and it said "play demo". I went to the mojang website and unlike last time I was on there it says I don't own the game, my skin under the name stoyan_kolev is gone and so is any trace of my ownership of the account. I never did purchase the game instead my friends bought the code on march 17th and I redeemed it the day after. I am not educated in how to handle this issue thus I file this report, I apologize if it is in the wrong section or topic, thank you for your assistance in advance.
I am willing to grant whatever information necessary if it would secure the return of my account.
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[MOD] Greymagic27
Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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