Hello dear MC Support,
today i migrated my Mojang account to Microsoft. After the migration my Java edition is gone and it tells me to play the Demo or buy it again (see attachment).
I created my Java/Mojang account back in 2010 and also bought the game in that year.
I already tried all the fixes i could find online like going back in the loggin screen and adding a new account with my Microsoft data. I also restarted the launcher.
Im a little bit concerned that i forgot to add my Mojang account to the Microsoft launcher before migration. Check attached picture to see that in the launcher it wont show my Mojang account under Accounts. After the migration its also not possible to add it since my old account got deactivated.
I got the old and new launcher on my pc. In the old launcher, the one i always used, it has the connection to my Mojang account wich confuses me. (See attachment)
Please provide a fix if possible.
Thanks in advance,
Jannik
Linked issues
Attachments
Comments 3
Duplicates MCL-16570 Please read for a possible solution. Sorry I missed!
Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as invalid. Please take a look at the parent ticket (MCL-16570) and see if an explanation is provided there in the description of the ticket or in the comments for why this issue is invalid.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.
Can anyone help me? Please?