What I expected to happen was...:
I could play both MC's one day, then the next I couldn't.
What happened was...:
I played a server with a friend the day before the bug happened, I turn on my computer the next day and load up MC (Minecraft) and it says I can only play the demo version, also says I no longer have the windows version of MC which I bought on my Microsoft account too.
Steps to Reproduce:
There were no exact steps, it was just one moment I could play Java then the next I couldn't.
Comments 8
Actually, it won't. Go to https://help.minecraft.net/hc/en-us for help with this, this is a bug tracker that tracks bugs in Minecraft itself, not the launcher.
Duplicate of MCL-16570.
We do not have enough information to find the cause of this issue.
Please attach the full launcher log found in [minecraft/launcher_log.txt|https://minecrafthopper.net/help/finding-minecraft-data-folder/].
This issue is being temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
Quick Links:
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📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
How do I attach my launcher log? It says the file is not supported. Also, I am operating on Windows 10 and my java version is 1.18.2
You should be able to drag the .txt file onto this bug report and it'll upload. If not you can use a pasting website such as paste.ee and send it that way, and then I can see if I can upload it for you so it's a bit neater
Here is my launcher log. Sorry for the delay @Greymagic
Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as invalid. Please take a look at the parent ticket (MCL-16570) and see if an explanation is provided there in the description of the ticket or in the comments for why this issue is invalid.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
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The same thing has happened to me. Some things I have already tried:
Reinstalling the launcher
Restarting my computer
Playing through the demo
Verifying my purchase on the website
Signing out of the launcher and back into it
Disabling network firewalls to insure the app can fetch data properly
Making sure that the accounts signed into the microsoft store and launcher are the same
Giving it some time (4 hours)
Loading a modded profile
Loading a minecraft directory from a non-standard location
Changing my JE name on the website (it says that my name is player in the launcher)
Changing my JE cape
Clicking "redeem code" on the web page
None of these things worked for me. Hope this saves some time in getting to the bottom of this 🙂