I'm able to claim the 15th Anniversary Cape, but when I go to the Minecraft.net skin changer page like the tutorial page recommends, the cape does not show up to equip. Additionally, when I reload the cape claiming page it shows the claim button again meaning I have to claim it again. This has happened about 15 (lol) times and each time it says I've successfully claimed it but when I reload the page, it's not claimed. I tried looking for help articles and found nothing.
Comments 2
This is minecraft bug tracker. Please contact Mojang Support.
This bug report is not valid on this bug tracker. Wait for around 24 hours since the servers are on high load due to so many people redeeming capes. 🙂