Put the summary of the bug you're having here
What I expected to happen was...:
I played the game normally
What actually happened was...:
I disconnected after 10-15 minutes after joining the game
Steps to Reproduce:
1. Put a step by step guide on how to trigger the bug here
2. ... Join a server on my laptop
3. ... Disconnect after 10 mins
"I disconnect from all servers i join on all versions after roughly 10 minutes of playing. The message that is shown says "Disconnected" and a skin texture is shown on the "m" in mojang in a glitched state when i disconnect. My logs dont say anything in particular other than "Ignoring player info update for unknown player""
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Thank you for your report!
However, this issue is Invalid.
Your game, launcher or server is modified.
If you can reproduce the issue in a vanilla environment, please recreate the issue.
Any non-standard client/server/launcher build needs to be taken up with the appropriate team, not Mojang.
A world which had previously been opened with a modified client might be corrupted. Please try reproducing the issue in a newly generated world.
Any plugin issues need to be addressed to the creator of the plugin or resource pack.
If you have problems on large servers like Hypixel, please contact them first as they run modified server software.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
We do not have enough information to find the cause of this issue.
Please record a video of this happening and attach it to this report.
If you are on Mac (Mojave or later), you can use
Shift
+Command
+5
to open a built-in app for recording your screen.In case you don't have a program to record videos, we recommend using the free recording software OBS.
In case the resulting video file is too large to be uploaded to the bug tracker directly, please upload it elsewhere (e.g. as unlisted video on YouTube) and link to it here.
This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki