When I try to connect to any server, the message "Failed to login: authentication are currently down for maintenance" appears most of the time. Before 13w39 a and b, it said "Failed to login: Failed to log you in 😞". By this I mean it said that instead in 13w38 a, b, and c. This message appears randomly, and occurs about half of the times that I try to log in, and doesn't fix itself for a few hours each time. While this is happening, the statuses of all of the Minecraft services are fine, and everyone else can log in to the servers that I play on, so this is really aggravating me. There is no crashes, just the message and then the button to go back to the server list. Also, the new message seems unprofessional, as the grammar is wrong, so I have no idea if the message is even correct. Anyway, thanks for looking and possibly helping.
Comments 3
This is a technical support issue, as is almost every other issue here. The definition of technical support is : A service provided by a hardware or software company that provides registered users with help and advice about their products.
Mojang has this bug tracker, which is a service that provides registered users with help. In 13w38 A, B, and C, the message "Failed to login: Failed to log you in 😞" appeared. This prevents me from logging in, and is not related to my account or the current Mojang services. When I upgraded to 13W39 A and B, the same thing happened, except that it displayed "Failed to login: authentication are currently down for maintenance" instead. On the Mojang website's status checker, it showed all of the services as up and running. This has also happened to a few other people that I know, and was angering them as well. After hours of testing, I discovered that it only displayed these messages if I booted the game and directly joined a server. I learned that waiting 5-10 minutes after booting the start menu would allow us to connect to a server, and also that editing and saving our profiles fixed it for that one login only. Anyway, thanks for helping. I had forgotten that the default language was British English, and furthermore had no idea that British English was that different from standard English in the US. Anyway, just adding this comment here to help anyone else who had this problem, although I hope that it is fixed completely so that we don't have to wait 5 minutes each time we login. Maybe you could mark the resolution as fixed instead of invalid?
This is a technical support issue; this site is for bug reports only. For technical support please use the Mojang Support Center.
P.S.:
Authentication are currently down ...is correct British English