[MC-52698] Minecraft Demo Crashing

I have not bought minecraft yet. I was hoping to play the demo and then buy the full version after I was sure my computer would handle it well. I know I have the requirements and this is a new computer, but every time I login and pree "play demo," the launcher is hidden (like selected), the mojang screen pops up, and closes, taking me back to the launcher. The demo keeps crashing. I really love minecraft, but I'm wary to buy if I can't even play the demo.

Linked issues

duplicates 1

MC-14051 JVM crashes in ig4dev32.dll / ig4dev64.dll (Broken Intel graphics driver for the "Mobile Intel 965 Express" graphics card) Resolved

Comments 5

CubeTheThird 2014-04-10T01:20:24Z

Try playing, then do the following:

Please attach the complete output of the "Development console" which can be found on the second tab of the launcher.
If the launcher closes after game start, please edit your profile and select "Launcher visibility" then, "Keep the launcher open".

Etta Denson 2014-04-10T19:37:34Z

its not the launcher that's my problem! My problem is that the demo crashes. I get the window that says "mojang" and then it crashes

CubeTheThird 2014-04-10T19:41:55Z

Indeed, and all of the crash information is stored in the Development console in the launcher.

Etta Denson 2014-04-11T01:01:17Z

[18:58:18 INFO]: JFX has been detected & successfully loaded

[18:58:19 INFO]: Minecraft Launcher 1.3.11 (through bootstrap 5) started on windows...

[18:58:19 INFO]: Current time is Apr 10, 2014 6:58:19 PM

[18:58:19 INFO]: System.getProperty('os.name') == 'Windows 7'

[18:58:19 INFO]: System.getProperty('os.version') == '6.1'

[18:58:19 INFO]: System.getProperty('os.arch') == 'x86'

[18:58:19 INFO]: System.getProperty('java.version') == '1.7.0_51'

[18:58:19 INFO]: System.getProperty('java.vendor') == 'Oracle Corporation'

[18:58:19 INFO]: System.getProperty('sun.arch.data.model') == '32'

[18:58:19 INFO]: Refreshing local version list...

[18:58:19 INFO]: Refreshing remote version list...

[18:58:20 INFO]: Refresh complete.

[18:58:20 INFO]: Loaded 2 profile(s); selected 'Etta'

[18:58:20 INFO]: Refreshing auth...

[18:58:20 INFO]: Logging in with access token

[18:58:36 INFO]: Getting syncinfo for selected version

[18:58:36 INFO]: Queueing library & version downloads

[18:58:36 INFO]: Download job 'Version & Libraries' started (16 threads, 28 files)

[18:58:36 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\java3d\vecmath\1.3.1\vecmath-1.3.1.jar for job 'Version & Libraries'... (try 0)

[18:58:36 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\net\sf\trove4j\trove4j\3.0.3\trove4j-3.0.3.jar for job 'Version & Libraries'... (try 0)

[18:58:36 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch\5.16\twitch-5.16.jar for job 'Version & Libraries'... (try 0)

[18:58:36 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\apache\commons\commons-lang3\3.1\commons-lang3-3.1.jar for job 'Version & Libraries'... (try 0)

[18:58:36 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch-platform\5.16\twitch-platform-5.16-natives-windows-32.jar for job 'Version & Libraries'... (try 0)

[18:58:37 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\google\guava\guava\15.0\guava-15.0.jar for job 'Version & Libraries'... (try 0)

[18:58:37 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\ibm\icu\icu4j-core-mojang\51.2\icu4j-core-mojang-51.2.jar for job 'Version & Libraries'... (try 0)

[18:58:37 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\paulscode\codecwav\20101023\codecwav-20101023.jar for job 'Version & Libraries'... (try 0)

[18:58:37 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\paulscode\soundsystem\20120107\soundsystem-20120107.jar for job 'Version & Libraries'... (try 0)

[18:58:37 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\commons-io\commons-io\2.4\commons-io-2.4.jar for job 'Version & Libraries'... (try 0)

[18:58:37 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl\lwjgl_util\2.9.1\lwjgl_util-2.9.1.jar for job 'Version & Libraries'... (try 0)

[18:58:37 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\google\code\gson\gson\2.2.4\gson-2.2.4.jar for job 'Version & Libraries'... (try 0)

[18:58:37 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\paulscode\codecjorbis\20101023\codecjorbis-20101023.jar for job 'Version & Libraries'... (try 0)

[18:58:37 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch-external-platform\4.5\twitch-external-platform-4.5-natives-windows-32.jar for job 'Version & Libraries'... (try 0)

[18:58:37 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\apache\logging\log4j\log4j-core\2.0-beta9\log4j-core-2.0-beta9.jar for job 'Version & Libraries'... (try 0)

[18:58:37 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\net\sf\jopt-simple\jopt-simple\4.5\jopt-simple-4.5.jar for job 'Version & Libraries'... (try 0)

[18:58:38 INFO]: Download job 'Resources' skipped as there are no files to download

[18:58:38 INFO]: Job 'Resources' finished successfully (took 0:00:00.000)

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch-external-platform\4.5\twitch-external-platform-4.5-natives-windows-32.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\io\netty\netty-all\4.0.10.Final\netty-all-4.0.10.Final.jar for job 'Version & Libraries'... (try 0)

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\apache\logging\log4j\log4j-core\2.0-beta9\log4j-core-2.0-beta9.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\paulscode\libraryjavasound\20101123\libraryjavasound-20101123.jar for job 'Version & Libraries'... (try 0)

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\paulscode\libraryjavasound\20101123\libraryjavasound-20101123.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\net\java\jinput\jinput-platform\2.0.5\jinput-platform-2.0.5-natives-windows.jar for job 'Version & Libraries'... (try 0)

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\net\java\jinput\jinput-platform\2.0.5\jinput-platform-2.0.5-natives-windows.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\mojang\authlib\1.5.8\authlib-1.5.8.jar for job 'Version & Libraries'... (try 0)

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\mojang\authlib\1.5.8\authlib-1.5.8.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\paulscode\librarylwjglopenal\20100824\librarylwjglopenal-20100824.jar for job 'Version & Libraries'... (try 0)

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\paulscode\librarylwjglopenal\20100824\librarylwjglopenal-20100824.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl\lwjgl-platform\2.9.1\lwjgl-platform-2.9.1-natives-windows.jar for job 'Version & Libraries'... (try 0)

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\io\netty\netty-all\4.0.10.Final\netty-all-4.0.10.Final.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\apache\logging\log4j\log4j-api\2.0-beta9\log4j-api-2.0-beta9.jar for job 'Version & Libraries'... (try 0)

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\apache\logging\log4j\log4j-api\2.0-beta9\log4j-api-2.0-beta9.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\net\java\jutils\jutils\1.0.0\jutils-1.0.0.jar for job 'Version & Libraries'... (try 0)

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl\lwjgl-platform\2.9.1\lwjgl-platform-2.9.1-natives-windows.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\commons-codec\commons-codec\1.9\commons-codec-1.9.jar for job 'Version & Libraries'... (try 0)

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\net\java\jutils\jutils\1.0.0\jutils-1.0.0.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\net\java\jinput\jinput\2.0.5\jinput-2.0.5.jar for job 'Version & Libraries'... (try 0)

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\net\sf\jopt-simple\jopt-simple\4.5\jopt-simple-4.5.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl\lwjgl\2.9.1\lwjgl-2.9.1.jar for job 'Version & Libraries'... (try 0)

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\net\java\jinput\jinput\2.0.5\jinput-2.0.5.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Attempting to download C:\Users\Etta\AppData\Roaming\.minecraft\versions\1.7.7\1.7.7.jar for job 'Version & Libraries'... (try 0)

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl\lwjgl\2.9.1\lwjgl-2.9.1.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\commons-codec\commons-codec\1.9\commons-codec-1.9.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\paulscode\codecjorbis\20101023\codecjorbis-20101023.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\google\code\gson\gson\2.2.4\gson-2.2.4.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl\lwjgl_util\2.9.1\lwjgl_util-2.9.1.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\commons-io\commons-io\2.4\commons-io-2.4.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\paulscode\soundsystem\20120107\soundsystem-20120107.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\google\guava\guava\15.0\guava-15.0.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\paulscode\codecwav\20101023\codecwav-20101023.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\ibm\icu\icu4j-core-mojang\51.2\icu4j-core-mojang-51.2.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch-platform\5.16\twitch-platform-5.16-natives-windows-32.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\apache\commons\commons-lang3\3.1\commons-lang3-3.1.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch\5.16\twitch-5.16.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\net\sf\trove4j\trove4j\3.0.3\trove4j-3.0.3.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\libraries\java3d\vecmath\1.3.1\vecmath-1.3.1.jar for job 'Version & Libraries': Local file matches local checksum, using that

[18:58:38 INFO]: Finished downloading C:\Users\Etta\AppData\Roaming\.minecraft\versions\1.7.7\1.7.7.jar for job 'Version & Libraries': Used own copy as it matched etag

[18:58:38 INFO]: Job 'Version & Libraries' finished successfully (took 0:00:01.886)

[18:58:38 INFO]: Launching game

[18:58:38 INFO]: Looking for old natives & assets to clean up...

[18:58:38 INFO]: Unpacking natives to C:\Users\Etta\AppData\Roaming\.minecraft\versions\1.7.7\1.7.7-natives-159007199004

[18:58:39 INFO]: Launching in C:\Users\Etta\AppData\Roaming\.minecraft

[18:58:39 INFO]: Half command: C:\Program Files\Java\jre7\bin\javaw.exe -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx512M -Djava.library.path=C:\Users\Etta\AppData\Roaming\.minecraft\versions\1.7.7\1.7.7-natives-159007199004 -cp C:\Users\Etta\AppData\Roaming\.minecraft\libraries\java3d\vecmath\1.3.1\vecmath-1.3.1.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\net\sf\trove4j\trove4j\3.0.3\trove4j-3.0.3.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\ibm\icu\icu4j-core-mojang\51.2\icu4j-core-mojang-51.2.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\net\sf\jopt-simple\jopt-simple\4.5\jopt-simple-4.5.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\paulscode\codecjorbis\20101023\codecjorbis-20101023.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\paulscode\codecwav\20101023\codecwav-20101023.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\paulscode\libraryjavasound\20101123\libraryjavasound-20101123.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\paulscode\librarylwjglopenal\20100824\librarylwjglopenal-20100824.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\paulscode\soundsystem\20120107\soundsystem-20120107.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\io\netty\netty-all\4.0.10.Final\netty-all-4.0.10.Final.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\google\guava\guava\15.0\guava-15.0.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\apache\commons\commons-lang3\3.1\commons-lang3-3.1.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\commons-io\commons-io\2.4\commons-io-2.4.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\commons-codec\commons-codec\1.9\commons-codec-1.9.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\net\java\jinput\jinput\2.0.5\jinput-2.0.5.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\net\java\jutils\jutils\1.0.0\jutils-1.0.0.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\google\code\gson\gson\2.2.4\gson-2.2.4.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\com\mojang\authlib\1.5.8\authlib-1.5.8.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\apache\logging\log4j\log4j-api\2.0-beta9\log4j-api-2.0-beta9.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\apache\logging\log4j\log4j-core\2.0-beta9\log4j-core-2.0-beta9.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl\lwjgl\2.9.1\lwjgl-2.9.1.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\org\lwjgl\lwjgl\lwjgl_util\2.9.1\lwjgl_util-2.9.1.jar;C:\Users\Etta\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch\5.16\twitch-5.16.jar;C:\Users\Etta\AppData\Roaming\.minecraft\versions\1.7.7\1.7.7.jar net.minecraft.client.main.Main

[18:58:40 INFO]: Client> [18:58:40] [main/INFO]: Setting user: Player

[18:58:40 INFO]: Client> [18:58:40] [main/INFO]: (Session ID is token:0b8197100af44146a996239c93b28b31:00000000-0000-0000-0000-000000000000)

[18:58:41 INFO]: Client> [18:58:41] [Client thread/INFO]: LWJGL Version: 2.9.1

[18:58:41 INFO]: Client> [18:58:41] [Client thread/INFO]: Reloading ResourceManager: Default

[18:58:41 INFO]: Client>

[18:58:41 INFO]: Client> Starting up SoundSystem...

[18:58:42 INFO]: Client> Initializing LWJGL OpenAL

[18:58:42 INFO]: Client> (The LWJGL binding of OpenAL. For more information, see http://www.lwjgl.org)

[18:58:42 INFO]: Client> OpenAL initialized.

[18:58:42 INFO]: Client>

[18:58:42 INFO]: Client> [18:58:42] [Sound Library Loader/INFO]: Sound engine started

[18:58:43 INFO]: Client> [18:58:43] [Client thread/INFO]: Created: 512x256 textures/blocks-atlas

[18:58:43 INFO]: Client> [18:58:43] [Client thread/INFO]: Created: 256x256 textures/items-atlas

[18:58:43 INFO]: Client> #

[18:58:43 INFO]: Client> # A fatal error has been detected by the Java Runtime Environment:

[18:58:43 INFO]: Client> #

[18:58:43 INFO]: Client> # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x054a3e88, pid=3820, tid=3280

[18:58:43 INFO]: Client> #

[18:58:43 INFO]: Client> # JRE version: Java(TM) SE Runtime Environment (7.0_51-b13) (build 1.7.0_51-b13)

[18:58:43 INFO]: Client> # Java VM: Java HotSpot(TM) Client VM (24.51-b03 mixed mode, sharing windows-x86 )

[18:58:43 INFO]: Client> # Problematic frame:

[18:58:43 INFO]: Client> # C [ig4dev32.dll+0x3e88]

[18:58:43 INFO]: Client> #

[18:58:43 INFO]: Client> # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows

[18:58:43 INFO]: Client> #

[18:58:43 INFO]: Client> # An error report file with more information is saved as:

[18:58:43 INFO]: Client> # C:\Users\Etta\AppData\Roaming\.minecraft\hs_err_pid3820.log

[18:58:43 INFO]: Client> #

[18:58:43 INFO]: Client> # If you would like to submit a bug report, please visit:

[18:58:43 INFO]: Client> # http://bugreport.sun.com/bugreport/crash.jsp

[18:58:43 INFO]: Client> # The crash happened outside the Java Virtual Machine in native code.

[18:58:43 INFO]: Client> # See problematic frame for where to report the bug.

[18:58:43 INFO]: Client> #

[18:58:43 INFO]: Client> AL lib: (EE) alc_cleanup: 1 device not closed

[18:58:43 ERROR]: Game ended with bad state (exit code 1)

[18:58:43 INFO]: Deleting C:\Users\Etta\AppData\Roaming\.minecraft\versions\1.7.7\1.7.7-natives-159007199004

[18:58:43 WARN]: Couldn't delete C:\Users\Etta\AppData\Roaming\.minecraft\versions\1.7.7\1.7.7-natives-159007199004 - scheduling for deletion upon exit

[18:58:43 INFO]: Ignoring visibility rule and showing launcher due to a game crash

CubeTheThird 2014-04-11T01:25:06Z

Duplicate of MC-14051. Your hardware is unable to support versions of the game higher than 1.7.2. You can however downgrade and play with this version.