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MCD2-9

Crash before Microsoft Login screen

I can’t get past the “press any button” screen. When I press a button the screen freezes for a few seconds and then the game crashes before I can login to my Microsoft account. I already tried uninstalling the game and restarting my laptop, but the game won’t open. Every other game I have on Steam (including the first mcd) works just fine. I have a video of the issue, but the website doesn’t let me attach it.

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Comments 16

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Thank you for your report! 

  • Could you provide your device’s specifications? (RAM, CPU, GPU, graphics driver’s version).

  • Could you also try to attach a video in the comments?

  • Does this issue occur while you are not logged into an Microsoft account in Xbox app or Microsoft Store?

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Hi!
Thank you for your response! 

  • Can you also attach diagnostics files from the Spicewood Crash Reporter?

Quick Links: 
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions 

My Microsoft account is linked to the Microsoft store and the Xbox app. The rest of the video, (which I had to cut because it still wouldn’t let me upload) shows the other loading screens working perfectly

6 more comments

I finally managed to run the game by running it windowed. So it might actually be something related to the screen size

image.jpg

I have exactly the same problem, but in my case, the furthest I've gotten is the Warden animation before the game closed and a crash report appeared.

Screenshot 2026-09-29 220812.png

Here are the error reports, in case you find them useful.

[media][media][media]

I'm having the same issue. Tried to run the game windowed but it didn’t work. Same crash report after the world starting to load.

But my os is Windows 10

José Higuera

(Unassigned)

1697143

Community Consensus

Window 11

Retrieved