mojira.dev
MCL-10254

Can't create new account

When I start launcher I choose "Create new account" link. After filling all  fields and pressing "Register" button it becomes grey and nothing else happens.

Attachments

Comments 7

And you are sure, that the problem is not in launcher?

Yes the launcher should probably be a little more helpful and at least show what / if something failed. But that is my personal opinion and the devs might resolve this report again.

I censored your private information from the screenshot so this report can be public and other users can find it as well.

Please try creating the account on minecraft.net and if that does not work either, try contacting support.

it doesn't work either, and isn't this support!?

This is the bug database. Support for individual user problems is here: https://minecraft.net/en-us/help/

Replicated on current stable release, and fresh dev builds.

This is most likely an issue with recaptcha:

[0115/183828:INFO:ClientHandler.cpp(859)] Changing view to: register
[0115/183828:INFO:ClientHandler.cpp(859)] Captcha widget id is 0
[0115/183828:INFO:ClientHandler.cpp(859)] Refused to load the script 'https://www.gstatic.com/recaptcha/api2/v1546842739564/recaptcha__af.js' because it violates the following Content Security Policy directive: "script-src 'nonce-2ww1abpqGEAZIy/eb3oNxg' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval'". 'strict-dynamic' is present, so host-based whitelisting is disabled.
[0115/183828:INFO:ClientHandler.cpp(859)] Uncaught (in promise) NotSupportedError: Only secure origins are allowed (see: https://goo.gl/Y0ZkNV).
[0115/183828:INFO:ClientHandler.cpp(859)] Uncaught [object DOMException]

We should look into this and fix it.

This has nothing to relate to the issue, but do u need to pay again to make another account?

This was an external error with the ReCaptcha service, that has since been fixed.

Andrzej

(Unassigned)

Confirmed

registration

Retrieved