mojira.dev
MCL-12272

Whenever I open the launcher the Launcher functions normally and when i click play it closes the launcher and I get a message saying Minecraft Launcher quit unexpectedly

Whenever I open the launcher the Launcher functions normally and when i click play it closes the launcher and I get a message saying Minecraft Launcher quit unexpectedly. This has happened ever since I downloaded the game around a month ago. I really want to play, Can anyone help?

Attachments

Comments 3

We do not have enough information to find the cause of this issue.

Please attach the full launcher log found in [minecraft/launcher_log.txt|http://hopper.minecraft.net/help/guides/finding-minecraft-data-folder/].

This issue has been temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Hi there! 
Could you answer few questions regarding this issue, it will help with the investigation: 

  • Does this issue occur on newest version of the Launcher?

  • Has re-installing and deleting .minecraft folder fixed your issue?

  • Do you have enough free space on your disc drive?

  • Do you use VPN or any of the incompatible software on machine you try to log-in?  

  • Can you record a video of the issue?

  • Could you provide us with more in-depth repro steps? 

This ticket will automatically reopen when you reply.

Jacob Mikhli

(Unassigned)

Unconfirmed

Retrieved