Whenever I open the launcher the Launcher functions normally and when i click play it closes the launcher and I get a message saying Minecraft Launcher quit unexpectedly. This has happened ever since I downloaded the game around a month ago. I really want to play, Can anyone help?
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Hi there!Â
Could you answer few questions regarding this issue, it will help with the investigation:Â
Does this issue occur on newest version of the Launcher?
Has re-installing and deleting .minecraft folder fixed your issue?
Do you have enough free space on your disc drive?
Do you use VPN or any of the incompatible software on machine you try to log-in? Â
Can you record a video of the issue?
Could you provide us with more in-depth repro steps?Â
This ticket will automatically reopen when you reply.
We do not have enough information to find the cause of this issue.
Please attach the full launcher log found in
[minecraft/launcher_log.txt|http://hopper.minecraft.net/help/guides/finding-minecraft-data-folder/]
.This issue has been temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
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