mojira.dev

[MCQA] Zgajak

More than one avatar was detected! There might be multiple accounts sharing this same name.

Assigned

MCL-22811 New launcher update causes Microsoft Store to launch and keep trying to load the gaming services app Cannot Reproduce

Reported

No issues.

Comments

Hi!

Could you please let us know on which specific website does this issue occur?
Please also add screenshot of this issue.
And if you could use this format to report a ticket it would be great:
Steps to Reproduce: 

Observed Results: 
(Briefly describe what happens) 

Expected Results: 
(Briefly describe what should happen) 

Thank you for your report! 

However, this issue is Invalid. 
Your game, launcher or server is modified. 
If you can reproduce the issue in a vanilla environment, please recreate the issue. 

  • Any non-standard client/server/launcher build needs to be taken up with the appropriate team, not Mojang. 

  • Any plugin issues need to be addressed to the creator of the plugin or resource pack. 

  • If you have problems on large servers like Hypixel, please contact them first as they run modified server software. 

Quick Links: 

📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki 

Thank you for your report! 

We're actually already tracking this issue at [MCL-24881] The launcher does not open on Linux - Jira Service Management, so I will resolve and link this ticket as a duplicate. 
I suggest also to browse through the main issue for potential fixes. 
If you would like to add a vote and any extra information to the main ticket it would be appreciated. 

Quick Links: 

📓 Bug Tracker Guidelines – 📧 Mojang Support 

📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Minecraft Wiki 

Hi!

Could you please record and upload a video of this behavior?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?  
Have you tried signing out of all your Windows Apps, and the signing in again? 
Is your Windows and associated apps (Xbox app, MS store) up-to-date (check for updates regardless)?  

This ticket will automatically reopen when you reply.

Thank you for your report! 

We're actually already tracking this issue at MCL-25861 , so I will resolve and link this ticket as a duplicate. 
I suggest also to browse through the main issue for potential fixes. 
If you would like to add a vote and any extra information to the main ticket it would be appreciated. 

Quick Links: 

📓 Bug Tracker Guidelines – 📧 Mojang Support 

📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Minecraft Wiki 

Hi!
Thank you for your report!
However your ticket is Invalid.

This is a technical support issue; this site is for bug reports only.

Quick Links: 
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki 

Thank you for your report! 

  • Does this issue occur on Windows 10/11 version of the Launcher or Legacy version? 

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?  

  • Have you tried signing out of all your Windows Apps, and the signing in again? 

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date (check for updates regardless)?  

Please contact Mojang Support for assistance and refer to this ticket by providing a link. 

Quick Links: 

📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki 

Thank you for your report! 

We're actually already tracking this issue at [MCL-24881] The launcher does not open on Linux - Jira Service Management, so I will resolve and link this ticket as a duplicate. 
I suggest also to browse through the main issue for potential fixes. 
If you would like to add a vote and any extra information to the main ticket it would be appreciated. 

Quick Links: 

📓 Bug Tracker Guidelines – 📧 Mojang Support 

📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Minecraft Wiki 

Thank you for your report! 

We're actually already tracking this issue at MCL-21530 , so I will resolve and link this ticket as a duplicate. 
I suggest also to browse through the main issue for potential fixes. 
If you would like to add a vote and any extra information to the main ticket it would be appreciated. 

Quick Links: 

📓 Bug Tracker Guidelines – 📧 Mojang Support 

📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Minecraft Wiki 

Hi!

On what MacOs does this issue occur?
Does your mac use M1 chip?
Were you able to boot the Launcher at least once?

This ticket will automatically reopen when you reply.

Hi!
Can you please look inside System>Display and add screenshot of scaling and display resolution.
Please also see Accessibility > text size and revert to the smallest option.

Also try this method:

Please make sure that your Launcher is closed.
Go to .minecraft and delete webcache2 folder.
The Launcher should not be storing the zoom state at all, but if this is the case then it might be stored in webcache2 folder.
Please note that this does not affect game functionality in any way.

Please also try installing Legacy Launcher from https://www.minecraft.net/en-us/download

This ticket will automatically reopen when you reply.

Hi there!  

Could you answer few questions regarding this issue, it will help with the investigation:  

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?  

  • Have you tried installing Launcher from https://www.minecraft.net/en-us/download Bothe standard and Legacy?

  • Have you tried signing out of all your Windows Apps, and the signing in again? 

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date (check for updates regardless)?  

  • Have you tried installing the Launcher on a different drive? 

  • Please also try store reset (Win + R, type wsreset.exe)

This ticket will automatically reopen when you reply. 

Hi!
Thank you for your report!
However your ticket is Invalid.

This is a technical support issue; this site is for bug reports only.

Quick Links: 
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki 

Hi!

Could you please write on which version your previous worlds with books were created?
Can you please share this world?
Do you use specific addons?
Does this occur every time?
Does it occur on specific text formatting?

This ticket will automatically reopen when you reply.

Hi!
Does this issue occur everytime time you start the game?
Is this also happening when you start the game without Launcher?

This ticket will automatically reopen when you reply.

Hi!

Do you log in to your Launcher with google account?
Did you know migrate your account?
Can you please make a video of this issue please?

This ticket will automatically reopen when you reply.

Hi!

On what MacOS does this issue occur?

Thank you for your report! 

Closing as Cannot Reproduce per comment below. 

Quick Links: 

📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki 

Thank you for your report! 

However, this issue is Invalid. 
This is a Launcher project. 
This issue is a Bedrock issue, please post your bug in appropriate Project. (https://bugs.mojang.com/ )

Quick Links: 

📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki  

Hi!

Could you please upload a video of this issue? (Both scenarios)