account email field required for lost account email tickets, making filing a ticket for the problem impossible

While I’ve confirmed this, you can use an email you have access to and then state you’ve done that when making the ticket

Hi!

Could you please let us know on which specific website does this issue occur?
Please also add screenshot of this issue.
And if you could use this format to report a ticket it would be great:
Steps to Reproduce: 

Observed Results: 
(Briefly describe what happens) 

Expected Results: 
(Briefly describe what should happen)