Steps? Idk
1- Firstly, it doesn’t work, Idk if it only happens to me
2- Minecraft launcher won’t install
Context
I’ve never had any issue with minecraft before, really, but all this stuff is related to another bug occurred a few weeks ago, where I was playing minecraft the original minecraft (The one of Microsoft store from 4 or 5 years ago when it still was a single edition) and it closed abruptly, then it made my direct Minecraft app from the Microsoft Store unusable and replaced it with an unwanted one that seemed to be directly from the launcher, anyways, I didn’t pay much attention to it because it was something I could solve by myself. But after that, the game started having many errors and bugs. My worlds would freeze every 10 seconds, even though they had been working perfectly, smoothly, and without lag before all that happened. Not to mention that after that " app change", I lost almost all my add-ons. When I tried to reinstall them, they wouldn't import with the client open, and I had to close and reopen the game for them to import.
However, that happened a week ago and I managed to solve it recently.
Why am I reporting?
My bug report today is dedicated about a problem with the launcher and the game. Just yesterday, I had managed to resolve all that lag issues, restored my addons and to stabilize the game so I could play properly, but this morning I opened the game to continue building the world I was working on, and neither the game nor the launcher client would open no matter how many times I clicked. It took ages for the launcher to load (because it was the only one I could get to open), so I thought it was a temporary glitch.
I tried restarting and repairing the apps to get them working, but nothing worked. So, after nothing worked and even the app icon turned gray (Which meant it was basically dead), I got fed up and uninstalled everything to reinstall it, but here's where the problem started.
Once in the Microsoft Store, I wanted to reinstall the launcher first (so I could log in and restore my Minecraft Bedrock Edition). However, after clicking the install button, the process would freeze on "Queued." or "Preparing dependencies" and would never install. I closed and reopened the Microsoft Store several times, but it still wouldn't install; it would freeze at every stage. If I paused the process, it would stay there and never install or resume. I tried everything: restarting my PC repeatedly, logging into my real Microsoft account to match the launcher account (because I have a different one in the Microsoft Store), and installing it from the official Minecraft website (which didn't work), and it was still stuck
Now, as I'm reporting this, the situation has changed, but the result remains the same. When I try to reinstall it, a window on the Microsoft Store itself pops up about "Installing" some components that never actually install. It can stay there for HOURS and never gets installed. It's a complete waste of time.
Hope you can fix it or at least someone to give me an explanation of ALL this because I’m considering to quit
Environment
Microsoft store
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?
Have you tried installing Launcher from https://www.minecraft.net/en-us/download Bothe standard and Legacy?
Have you tried signing out of all your Windows Apps, and the signing in again?
Is your Windows and associated apps (Xbox app, MS store) up-to-date (check for updates regardless)?
Have you tried installing the Launcher on a different drive?
Please also try store reset (Win + R, type
wsreset.exe)This ticket will automatically reopen when you reply.