mojira.dev
MCL-12294

Minecraft will not start after purchasing a realm.

I usually have no problem starting up and playing Minecraft. After purchasing a realms free trial for Java edition, I opened my launcher and clicked start. The green bar loads and goes away, then nothing else happens. Java and the Minecraft launcher remain running in my task manager, but never opens the game.

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Comments 4

We do not have enough information to find the cause of this issue.

Please attach the full launcher log found in [minecraft/launcher_log.txt|http://hopper.minecraft.net/help/guides/finding-minecraft-data-folder/].

This issue has been temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.

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Launcher log attached

I accidentally resolved this issue

Hi there! 
Could you answer few questions regarding this issue, it will help with the investigation: 

  • Does this issue occur on newest version of the Launcher?

  • Have you tried to install Launcher from the minecraft.net website/MS store?

  • Do you use VPN or any of the incompatible software on machine you try to log-in?  

  • Could you provide us with more in-depth repro steps? 

This ticket will automatically reopen when you reply.

Jessica Webb

(Unassigned)

Unconfirmed

Retrieved