mojira.dev
MCL-12430

Problem with instal

I have a problem with installing minecraft on my computer, when I try to instal it says "click on folder with minecraft" but I don't have minecraft, I was trying to unistall minecraft few months ago by deleting folder, and now I can instal it, that error says that I  need to talk with support

Thank You

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Comments 12

What are you trying to do and what is the exact error message?

I'm trying to install minecraft by minecraft installer from minecraft.net

Also I was trying to create a folder in %appdata% but when I was signing it by ".minecraft" it was saying "put name of folder here" 

Error messege say "there is problem with fiding the folder, please contact the support" something like that, 

Can you post a screenshot of the error message?

2 more comments

Still waiting for help, can u help me @violine1101 ? 

Rly? U said that I need to post screen here, I posted, and now u can't help me? Useless support

This is a bug tracker, not a support forum. You'll need to be patient and wait for a dev to take a look at it.

If you want to try to fix it yourself, perhaps ask in the Community Support channels (linked below) if somebody can help you.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

First of all, make sure you are not running the launcher already by rebooting you computer (or check in the activity manager).

Don't create a folder in %appdata%. That is taken cared of automatically.

If you would like to reinstall, please remove the .minecraft folder in %appdata% and the installation folder itself (wherever it was put originally) before trying again.

Alternatively you can just remove the "launcher_profiles.json" file and the ".version" file and then rerun the application. It should update to the latest version.

 

Hi @unknown, did you manage to install Minecraft?

Patryk

(Unassigned)

Unconfirmed

crash

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