mojira.dev
MCL-13442

launcher connection error. ¨sorry, make sure you are online and try again¨.

I downloaded minecraft from the official website, to test it, since I had never played it. I proceeded to download the dmg file, for my macbook with macOS Catalina. Then I open the dmg file, drag it to apps, and when I put download updates, it gets stuck. I tried several times until I succeeded, but I noticed a problem. Opening the launcher requires me to set up an account to play, so I created an account. The problem was that when putting my email and password, the launcher said: "Sorry !, make sure you are connected and try again". I checked my connection and it was fine, after trying about 20 times it said the same thing.

I started to investigate, and there are few cases of this error, most windows users, I have not found the solution for catalina macOS.

I also tried using the beta of the launcher, and nothing, always network error. I have tried all the solutions that I have seen in forums, and none works for me, most are windows users, I can't find help for mac anywhere, I am having a hard time and having a bad experience with minecraft.

all I want is to try the game in the demo version to see if I like it, and yet it doesn't even let me play without logging in, LOUD EXPERIENCE.

I hope they solve it, as I already said, I investigated all the forums that I could, tried everything that was within my reach, and I did not achieve anything.

I am not a computer expert, nor can I identify the version of the launcher, I know nothing, I am just someone who wanted to play and cannot.

macOS Catalina minecraft java launcher connection error.

Linked issues

Attachments

Comments 3

violine1101

Thank you for your report!
This is a technical support issue, which we're already tracking in MCL-11510, so I resolved and linked this ticket as a duplicate. We do not have the resources to provide you with technical support.

Please check that ticket for help with solving your issue. If you need further assistance, please contact Community Support, linked below.

If you haven't already, you might like to make use of the search feature in the future to see if the issue has already been reported.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

migrated

It also happened to me what to do

migrated

It also happened to me what to do?

 

migrated

(Unassigned)

Unconfirmed

catalina, connection, launcher, macbook, macos

Retrieved