[MCL-13552] Launcher does not work

I just bought a game yesterday and still can’t run it. This is all what I see. I run the launcher and nothing happens

Linked issues

duplicates 1

MCL-12722 Minecraft Launcher is Black but Buttons are still there Resolved

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Comments 2

[MOD] Greymagic27 2020-04-03T11:33:08Z

Thank you for your report!
We're actually already tracking this issue in MCL-12722, so I've resolved and linked this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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Mariam 2020-04-03T12:03:07Z

This fix worked to me
Right click shortcut or MinecraftLauncher.exe, go to compatibility tab and make sure Windows XP is not set. Windows XP is not supported anymore.