Possible Workaround
This issue might be fixed by ensuring you have installed the latest graphics driver.
When I open my Minecraft launcher, I get a blank grey screen. All the buttons and everything is still there (I can tell because my cursor changes shape) but I can not tell what I am pressing. I have tried:
reinstalling Minecraft,
using the compatibility option,
disabling it from all security features
restarting my computer.
I have a hp laptop, windows 7. Please help quickly
P.S. My computer is extremely old and is full viruses that we are trying to get rid of.
Linked issues
is duplicated by 22
relates to 2
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Comments 12
Possible dupe of MCL-5511?
The exact issue isn't the same, however the workaround may work
Thank you for the suggestion Greymagic27, however, this did not work. Here is a screenshot of my compatibility:
[media]Thank you for your input.
Can you try turning on windows xp service pack 2 compatability, loading up the launcher. Then go back into the menu and turn compatibility mode off.
This is hardly a fix or a workaround, just me trying to jig it into action 😛
Unfortunately, my request MCL-16302 was closed. but in my case the compatibility mode works. But the current launcher also shows a black screen, too. You can find a log file in the ticket for analyzing the black screen
Me and one of my friends have had this on Windows 10, but never on macOS or Linux. A fix is to rename the .minecraft folder to .minecraftold (you will have to transfer your worlds and settings). This will cause the game to make a new .minecraft folder, so it is something to do with the game folder.
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation: * Does this issue still occurs to you on newest version of Launcher?
Have you tried updating your graphic card drivers?
Have you tried to install Launcher from the minecraft.net website?
Is your Windows and (Xbox app, MS store) up-to-date?
Could you provide us with more in-depth repro steps?
This ticket will automatically reopen when you reply.
We do not have enough information to find the cause of this issue.
Please attach the full launcher log found in
[minecraft/launcher_log.txt|https://minecrafthopper.net/help/guides/finding-minecraft-data-folder/]
.This issue has been temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
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