mojira.dev
MCL-16302

Still a black or grey launcher with no possibility to log in

I still have a black/grey window and i cant log in.

What i have do?

  1. By at minecraft.net the Java Version for the first time on 21/1/3

  2. download and install the msi installer from my purchase order mail

  3. start the installer

After this process i test the compatibility mode, wich i found as a possible fix in the net, and i see the old launcher login window. But with my Microsoft account i get a invalid response "InvalidCredentialsException:Invalid credentials. Invalid username or password."

I buy with my microsoft account the game and i can log in with my browser and see my purchase.

Thanks for help

 

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violine1101

Thank you for your report!
We're tracking this issue in MCL-12722, so this ticket is being resolved and linked as a duplicate.

That ticket has already been resolved as invalid, which means this is a technical support issue. Please take a look at the parent ticket (MCL-12722) and see if a solution is provided there.
If you need additional help to fix this problem, please contact Community Support

If you haven't already, you might like to make use of the search feature in the future to see if the issue has already been reported.

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launcher-bug, windows10

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