In some scenarios, the game will attempt to be launched with 64 bit launch options (notably -Xmx2G), while the 32 bit jvm is being used. This is problematic, as the 32 bit JVM cannot allocate more than ~1GB of memory. See attached for the launcher log.
Please note that this is an edge-case that is not likely to occur in most scenarios. The user in question experienced this on a Surface X tablet, which does not meet minimum requirements for the game in any case. It did however run in 64 bit mode, but launch the game in 32 bit mode (for whatever reason).
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I logged this report in response to certain users with Surface X tablets who experienced this problem. I do not however have the means to reproduce this myself. That being said, seeing as how 32 bit support is being phased out entirely, I don't know that this report should stand as valid.
Reproducing it was to simply try to launch the game, without modifying the java arguments, on one of these devices.
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Does this issue occur on newest version of the Launcher?
Is your Windows and associated apps (Xbox app, MS store) up-to-date?
Could you provide us with more in-depth repro steps?
Could you please provide us with video recording of the issue?
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