The card says that it is not activated, but we already went to the store where we bought it, that it was an oxxo, a store in Mexico, but those in the store say that I had to ask on the official site of minecraft. I hope you can help me with this problem.
Thank you for your report!
However, this issue is Invalid.
This is a technical support issue; this site is for bug reports only. We do not have the resources to provide you with technical support.
Please contact Community Support to get help with your issue.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki