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MCL-15707

Microsoft account is already connected to Playstation Network.

Every time I attempt to log in to my Microsoft account I am met with an error message that says "Oops, the Microsoft account you are trying to log into is already linked to PlayStation Network"

I know that this account is not linked to another account but it still does not work after putting the code in many times. I even un-installed Minecraft and the installed it again but I still had no luck. I also tried making a new account that has never been used before but i was still met with the same error message. I have tried everything in my power to get this to work but it just won't. 

please could you help me resolve this issue. 

Comments 7

I'm also having the same issue and can't find any solutions on how to fix this

So you attempt to log in to the Minecraft Launcher with a Microsoft Account that you've linked to Playstation, is this correct?
Are you able to sign in to http://xbox.com/ with this account?

yes, I have attempted to sign in to my account that is linked to my PlayStation Network account. am able to sing into it on https://xbox.com/ 

for the other account that I made it says that it is also connected to a PlayStation Network account even though it has never been used. I can also sing into it on https://xbox.com/ 

 

  1. Did you link Minecraft on Playstation to an Microsoft Account?

  2. Do you own Minecraft: Java Edition for PC, which is the version you're trying to access via the Minecraft Launcher?

  3. If you do own the Minecraft: Java Edition, did you use your Microsoft Account to buy it?

  4. Have you been able to log in to Minecraft Launcher previously?

If possible please add a screenshot of the entire screen when you are experiencing the error message.

I am having the same issue, 
1. no my Minecraft is not linked with my Microsoft account as that is the issue at hand, it says we are already used that account with another PlayStation network (not possible as stated it is a new account)
2. I own the bedrock version on my PC also but this version is the minecraft for ps4 

3. as these games were purchased on the PlayStation it would not be purchased using the Microsoft account 

4. I am able to log on with all my other devices, its just an issue when trying to connect with the PS5 and PS4

I have noticed many others having similar issues and some dated to years ago, I will update with a photo of the issue tomorrow, 
hopefully this information helps get to the bottom of this

@unknown, @unknown - To try to get more clarification here (so we know what this bug is about - I feel like there are too many unclarities here):

  • Launcher (the added "component" in the bug) is for Java Minecraft, and this bug states there are issues with the Launcher itself while trying to log in with a Microsoft Account.

  • PlayStation does not have a Minecraft Launcher.

  • The version of Minecraft on Playstation is a completely different version than Minecraft that you start via the Launcher.

Given all above, what is the exact issue?

You have bought the game on PlayStation, but can no longer log in, and are getting this error? 
You have also bought the game on other platforms, and can log in there?

If this is a PlayStation-only issue I suggest opening a separate bug for that.
If not, please add more clarification.

Hi, I would still like to ask of a screenshot of the issue to get a better picture of the problem.

Joe Ayre

(Unassigned)

Unconfirmed

Retrieved