I got a new laptop fixed, I am trying to play Minecraft on here. The problem is that I bought Minecraft, the Minecraft Launcher App downloaded and I opened it and it said I could only play the Demo version of Minecraft Java Edition. (All this after spending $60 on the wrong Minecraft version which was for Windows 10 so now I am out $60...) I am just trying to play Minecraft now every time I open the launcher it tells me to buy the Java Edition and when I click the link it says "already have the game? redownload it. Instead of giving me the option to sadly, spend another $26 like I had already done.
If you're an employee and need verification for my receipts of the purchases of Minecraft I can provide everything I have recent from this incident. (Also I don't know what Affects Version/s this is so I just picked a random one.)
Linked issues
Comments
Whomsky
Arisa Bot
Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit
migrated
Try logging out of all accounts in the launcher and back in. If you're still only able to play the demo version of the game, please read through this help article and contact customer support if you need further help.