[MCL-16288] I ran the launcher, but only the trial version plays.

After purchasing the Minecraft Java edition from the Minecraft site, I tried to download it by running the launcher.

There are only trial plays, not downloads.

I'd appreciate it if you could fix it as soon as possible.

Linked issues

duplicates

MCL-16570 I bought Minecraft, but there's only a demo version.

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Comments

migrated 2021-01-03T11:06:26Z

Try to re-login

Avoma 2021-01-03T11:32:42Z

This appears to be an account / technical support issue and the bug tracker is unable to help you with this problem. Instead, please read through this article and if that doesn't fix the problem, please contact Mojang Support.

migrated 2021-01-03T12:59:20Z

If I log in again, it's the same screen.
https://help.minecraft.net/hc/en-us/articles/360029643892-Can-only-play-Minecraft-demo-Java-Edition- The method written here has not been solved.

Let me know if there's any other way.

Avoma 2021-01-03T16:02:15Z

If none of the given instructions in the provided article fixes your problem, please contact Mojang Support.

Arisa Bot 2021-01-26T03:26:55Z

Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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