mojira.dev
MCL-16929

Launcher does not recognize purchase of MC Java and will not run demo or purchased version.

We bought Minecraft Java a few hours ago but still can't get it to run. We've tried restarting the computer, uninstalling the launcher and redownloading a few times, relogging in, everything I could think of and it still doesn't recognize the purchase even though I got an email confirming the purchase. Every time we try to launch it, it either goes the the home screen and acts like its loading and then nothing happens or says its already running even though it is not.

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[MOD] Greymagic27

Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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download, launch-crash, purchase

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