why won't this work?
i use microsoft account to buy the minecraft dungeon
i brought minecraft with mojang account which work just fine
but this keeps showing up and i can't play it
when i check my microsoft account it doesn't said that i brought minecraft dungeon
i brought it for $19.99 and now it not in my library
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Yes i change the location of it but it still the same
i do not mark it as read only
changed from drive D to C and still the same
does this problem have to do with migration?
I would also like to report this same sort of issue. When I tried to install it to my 18 TB game drive (S, not C) I got this same error. However, when I removed the settings file at `%appdata%/.minecraft/launcher_settings.json` and went to reinstall again (pointing to the same directory), it magically started working. I will admit that in my case, I had copied my .minecraft folder from an old windows install (before windows died on me) and the install location had been set to `C:/Program Files (x86)/Minecraft Dungeons/game` (which is write-protected on my new drive). Could it be possible be that a device ID mismatch is throwing a permissions error? I don't know if removing the launcher_settings.json will fix the OP's problem or not, but it did for me.
Edit: while it looked like it started to install the game, it did not appear to do so. Resuming investigation.
Edit 2: Looks like restarting the launcher after changing the path and failing to install, worked.
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Does this issue occur on the newest version of Launcher?
Have you tried to install Launcher from the minecraft.net website/MS store?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?
Have you tried signing out of all your Windows Apps, and the signing in again?
Is your Windows and associated apps (Xbox app, MS store) up-to-date?
Have you tried to re-registering MS store as written here?
Do you have enough free space on your disc drive?
Have you tried installing 'Dungeons' it from the MS store?
Could you provide us with more in-depth repro steps on how to reproduce this issue?
This ticket will automatically reopen when you reply.
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Do you know if the location the game is installed in is somehow protected, such as the folder being marked as Read Only? If not, have you tried installing the game in a different location?
This ticket will automatically reopen when you reply.