[MCL-19349] yesterday i got onto minecraft and it said i could migrate my account to microsoft so i did but then when i logged in it said that i did not own minecraft and to switch to my mojang account it did not work

Hello yesterday i went to play minecraft and when i did it said i could migrate my account to microsoft so i did i set it up and when i went to log back in to minecraft it said i did not buy minecraft, it told me to switch to my other account to access the full game and when i tried it did not work my password didnt work. when i went to reset my password it never sent an email i can not figure this out for the life of me and if i dont i will loose all my worlds and progress on servers please help.

Linked issues

duplicates 1

MCL-16570 I bought Minecraft, but there's only a demo version. Resolved

Comments

Arisa Bot 2021-08-18T22:25:31Z

You have selected the version "1.6.93 (legacy)" as affected version for your report. Nowadays most users are using the new native launcher.
If the launcher you are using has a big green "PLAY" button for starting the game, then you are using the new launcher. To find out the version you are using, please click on "Settings" in the lower left corner, then open the "About" tab. Right below "Launcher" it shows the version of the launcher.
Please update the affected versions of your report by removing "1.6.93 (legacy)" and choosing the correct version.

In case you are actually using the legacy launcher, consider switching to the new native launcher. It can be downloaded here.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
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[Mod] Umija5895M 2021-09-28T14:05:17Z

Please read the note in the linked report for instructions if you are still having this issue.

Arisa Bot 2021-09-28T14:10:38Z

Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
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