[MCL-19760] Minecraft Launcher doesn't start (Brazil)

Hi, I had to reinstall my minecraft, but the launcher doesn't open. I've already uninstalled and reinstalled, Java is up to date, so is windows, my video card is also up to date. Compatibility is disabled. I've already tried support with Microsoft and they couldn't help me.

Comments 4

Jess Edward 2021-10-01T21:44:38Z

Please attach the crash report or log. The crash report is a text file located in the [.minecraft|https://minecrafthopper.net/help/finding-minecraft-data-folder/]/crash-reports folder named crash-date-client.txt. If not available attach the launcher_log.txt file.

Francielli Bertolucci 2021-10-02T11:26:42Z

And I can't find the .minecraft folder on the computer.

Jess Edward 2021-10-02T22:25:40Z

Your problem is likely a technical issue rather than a bug. Please ask Community Support (Mojira Discord Server) for assistance. You may refer to this report as MCL-19760.

[Mod] Umija5895M 2021-10-07T12:09:35Z

We do not have enough information to find the cause of this issue.

Please attach the full launcher log found in [minecraft/launcher_log.txt|https://minecrafthopper.net/help/finding-minecraft-data-folder/].

_{This issue is being temporarily closed as}_{Awaiting Response}_{. Once the requested information has been delivered, the report will be reopened automatically.}

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