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MCL-19953

cant play minecraft java even though i bought it

Hello Mojang my name is David my son bought Minecraft Java Edition a while ago and hasn't been able to play and when he open minecraft it just says play demo we payed $35 and we cant play so you can you please fix it?

 

  • Thank You

 

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did you log into the account on the launcher with the same account you bought it on? another bug happens with internet connectivity

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When I attempt to login and buy the game, I am sent back to the screen that has me download the Demo. When I press the buy button on the demo it takes me to the download webpage again. I attempted to download like it told me to but it was just another demo. 

Arisa Bot

Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.

That ticket has already been resolved as invalid. Please take a look at the parent ticket (MCL-16570) and see if an explanation is provided there in the description of the ticket or in the comments for why this issue is invalid.

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