it works perfectly on the old launcher, but on the new one it doesn't work...
I've seen other people have this problem, but it was with the old launcher, and I haven't found a solution that works for me.
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i too have this problem

Thank you for your report!
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Solved ? where is the solution ?

MCL-19984 can help with the log in. Community Support should be able to help with the connection issue. (link above)

So what is the solution because the problem had gone away for me by reinstalling Windows (to upgrade to 11), except that it came back...

I don't have the game pass, I bought the game in around 2011, I migrated the Mojang account to the Microsoft account immediately, and yet my launcher is totally buggy
duplicate of MCL-19998