it works perfectly on the old launcher, but on the new one it doesn't work...
I've seen other people have this problem, but it was with the old launcher, and I haven't found a solution that works for me.
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We're tracking this issue in MCL-19998, so this ticket is being resolved and linked as a duplicate.
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MCL-19984 can help with the log in. Community Support should be able to help with the connection issue. (link above)
So what is the solution because the problem had gone away for me by reinstalling Windows (to upgrade to 11), except that it came back...
duplicate of MCL-19998