mojira.dev
MCL-20036

New Launcher not running / opening

The new launcher from the microsoft store does not run or open when i try to open it. I have checked in task manager when i open it and there are not related processes that show. I have tried restarting my machine, reinstalling the launcher, repairing the launcher, clearing the data, and checking for updates and none have worked.

Comments 3

For me it did the same, just had to wait 3 hours or so

Hi!
Please, attach launcher_log.txt file. Helpful link to find it: https://minecrafthopper.net/help/finding-minecraft-data-folder/

  • Does this issue still occurs to you on newest version of Launcher?

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account ?

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date?

  • Do you use VPN or any of the incompatible software on machine you try to log-in? https://minecrafthopper.net/help/known-incompatible-software/

  • Could you provide us with more in-depth repro steps?

This ticket will automatically reopen when you reply.

Joseph Murrell

(Unassigned)

Unconfirmed

crash

Retrieved