it says that the new minecraft for windows is not compatible with my device in the launcher, but i can access the game with the app from the microsoft store. this might not be a bug, but it still should be said. device: (Lenovo ideapad 1 intel core i5)
Attachments
Comments 3
i gave a video showing how the launcher says it isn't compatible. but, my device obviously can handle it. it works on the app!
Hi there!
'Minecraft for Windows' is not available in older version of Launcher (Unified).
Please download new version of Launcher that can be found or either on minecraft.net website (https://launcher.mojang.com/download/MinecraftInstaller.exe) as well as in Microsoft Store.
Remember to sign in with your Microsoft account in the new Launcher, Microsoft store and Xbox app.
Hope that this will resolve your issue.
This ticket will automatically reopen when you reply.
We do not have enough information to find the cause of this issue.
Please record a video of this happening and attach it to this report.
If you are on Windows, you can use
Windows+Alt+Rto open a built-in app for recording game footage.If you are on Mac (Mojave or later), you can use
Shift+Command+5to open a built-in app for recording your screen.In case you don't have a program to record videos, we recommend using the free recording software OBS.
In case the resulting video file is too large to be uploaded to the bug tracker directly, please upload it elsewhere (e.g. as unlisted video on YouTube) and link to it here.
This issue is being temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki