mojira.dev
MCL-20258

Minecraft Dungeons does not launch on the new Minecraft launcher

I just bought the game and after installing, it says "Failed to check for game dependencies." And when I try to press play, I get sent to an error tab (image below).

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Comments 7

Thank you for your report!

However, this issue has been temporarily closed as Awaiting Response.

  • Which version of the game did you purchase, the Minecraft launcher version, the Microsoft Store version, or the Steam version?

  • Did you try reinstalling the game?

  • Is your Internet connection working correctly?

  • Are you using Windows 10 or Windows 11?

This ticket will automatically reopen when you reply.

I purchased the Minecraft launcher version. I tried reinstalling the game multiple times, restarting my computer, and reinstalling the launcher. My internet is working fine and I have tried multiple different ones including my hotspot and none have worked. I was using windows 10 yesterday, but updated overnight and I am now on windows 11, and the same issue is happening.

Are you using the new Minecraft launcher, or the old one?

This ticket will automatically reopen when you reply.

I am using the new Minecraft Launcher

Does the issue still occur if you use the old launcher instead? It should be available here under the Windows 7/8 link: https://www.minecraft.net/en-us/download

This ticket will automatically reopen when you reply.

It works on the old launcher.

Thank you for your report!
We're tracking this issue in MCL-20266, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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karsten paladini

(Unassigned)

Unconfirmed

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