I owned Minecraft: Java Edition on my Mojang account I created several years ago. Around July of 2018, I redeemed a Microsoft code that gave me Minecraft: Windows 10 for free on my Microsoft account.
A few days ago, I heard about the new launcher, and merged my accounts. When I opened the new launcher and logged in, it gave me an error at the bottom of my screen: "Oh no! Something went wrong, and we couldn't connect to the Minecraft services. Try again"
I've seen some people have issues where they are in offline mode, but it prompts me to play the demo and to buy Windows 10 Edition. Do I no longer own either version of the game? I went back to the old Minecraft launcher, logged in to my newly merged Microsoft account, and it opens Minecraft just fine. I even checked my firewall, and it is set to allow Minecraft Launcher processes.
On top of that, I have the Xbox PC Game Pass, and even opening the launcher through there gives me the same problem. I can't find anyone else with the exact same problem. Help?
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Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as invalid. Please take a look at the parent ticket (MCL-16570) and see if an explanation is provided there in the description of the ticket or in the comments for why this issue is invalid.
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Duplicates MCL-16570 Please read for a possible solution.