mojira.dev
MCL-20486

when installing the Minecraft launcher, it will not even begin the installation process. even when my firewall and antivirus program is turned off.

When I go to install the "Minecraft Launcher Installer"(java) the progress bar refuses to move, even after doing every single bug fix possible. Firewall/Antivirus, TIme-zone, uninstall, reinstall, factory reset even. Nothing works and it will not install no matter what; the computer is up to date, I have the minimum requirements plus some to run the game itself. simply nothing works.

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Comments 2

It literally will not move beyond this point.

Thank you for your report!
We're tracking this issue in MCL-20491, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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