mojira.dev
MCL-20599

The Luancher won`t install

I`m trying to install the original java launcher, the one on the minecraft site. This error keeps popping up.

Attachments

Comments 2

Try this: Go to https://www.minecraft.net/en-us/download and select "Download for Windows 7/8". Use the old Java launcher instead. There is currently a bug affecting the latest launcher for Windows 10/11, hopefully, it will get resolved ASAP.

Hi there! 
Could you answer few questions regarding this issue, it will help with the investigation: 

  • Does this issue occur on newest version of the Launcher?

  • Have you tried installing Windows 7/8 version of the launcher from the minecraft.net

  • Have you tried to install Launcher from the MS store?

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account? 

  • Have you tried signing out of all your Windows Apps, and the signing in again?

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date? 

  • Have you tried to re-registering MS store as written here

  • Do you have enough free space on your disc drive?

  • Have you tried downloading 'Xbox Identity Provider' found here https://www.microsoft.com/en-us/p/xbox-identity-provider/9wzdncrd1hkw#activetab=pivot:overviewtab (or in MS store)?

  • Do you use VPN or any of the incompatible software on machine you try to log-in?  

  • Could you provide us with more in-depth repro steps? 

This ticket will automatically reopen when you reply.

Isaiah Holder

(Unassigned)

Unconfirmed

Retrieved