I understand that minecraft can take a long time to install on my computer, but the loading bar stopped early and the game won't install. My friend had the same. I have bought a game so I don't want to find out that I won't be able to play.
Comments 3
Go to https://www.minecraft.net/en-us/download and select "Download for Windows 7/8". Use the old Java launcher instead. There is currently a bug affecting the latest launcher for Windows 10/11, hopefully, it will get resolved ASAP.
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Does this issue occur on the newest version of the Launcher?
Does this issue occur on minecraft.net website/MS store version of the Launcher?
Have you tried to install Launcher from the minecraft.net website/MS store?
Have you tried installing older version of Launcher (Windows 7/8 from minecraft.net)?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?
Have you tried signing out of all your Windows Apps, and the signing in again?
Is your Windows and associated apps (Xbox app, MS store) up-to-date?
Have you tried to re-registering MS store as written here?
Do you have enough free space on your disc drive?
Have you tried downloading 'Xbox Identity Provider' found here https://www.microsoft.com/en-us/p/xbox-identity-provider/9wzdncrd1hkw#activetab=pivot:overviewtab (or in MS store)?
Do you use VPN or any of the incompatible software on machine you try to log-in?
Could you provide us with more in-depth repro steps?
This ticket will automatically reopen when you reply.
Please attach the crash report or log. The crash report is a text file located in the
[.minecraft|https://minecrafthopper.net/help/finding-minecraft-data-folder/]/crash-reports folder namedcrash-date-client.txt. If not available attach thelauncher_log.txtfile.