mojira.dev
MCL-20608

Java Installer Not Working

I downloaded Minecraft Java and clicked on the installer. I agreed to the software terms, and it took me to the installing screen. It doesn't install or anything, just sits with nothing done. I cannot fix it, I have tried redownloading the file, restarting my P.C., but nothing seems to work. If you know what is happening and how I can fix it it, please inform me. Thank you.

Comments 2

Go to https://www.minecraft.net/en-us/download and select "Download for Windows 7/8". Use the old Java launcher instead. There is currently a bug affecting the latest launcher for Windows 10/11, hopefully, it will get resolved ASAP.

Hi there! 
Could you answer few questions regarding this issue, it will help with the investigation: 

  • Does this issue still occurs to you on newest version of Launcher? 

  • Have you tried to install Launcher from the MS store/old launcher from minecraft.net

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account? 

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date? 

  • Have you tried to re-registering MS store as written here

  • Do you use VPN or any of the incompatible software on machine you try to log-in?  

  • Could you provide us with more in-depth repro steps? 

This ticket will automatically reopen when you reply.

Nora Laramore

(Unassigned)

Unconfirmed

Retrieved