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MCL-20652

Error installing minecraft win 10 ed.

in the new launcher from microsoft store I can not install wines 10 editions, although it is here

 

 

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I use windows 11, also when I close the launcher and reopen it - nothing happens.

Hi there! 
Could you answer few questions regarding this issue, it will help with the investigation: 

  • Does this issue occur on new

  • Does this issue occur on minecraft.net website version of the Launcher?

  • Have you tried to install Launcher from the minecraft.net website?

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account? 

  • Have you tried signing out of all your Windows Apps, and the signing in again?

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date? 

  • Have you tried to re-registering MS store as written here

  • Do you have enough free space on your disc drive?

  • Do you have 'Minecraft for Windows' installed?

  • Does removing 'Minecraft for Windows' solves your issue?

  • Have you tried downloading 'Xbox Identity Provider' found here https://www.microsoft.com/en-us/p/xbox-identity-provider/9wzdncrd1hkw#activetab=pivot:overviewtab (or in MS store)?

  • Do you use VPN or any of the incompatible software on machine you try to log-in?  

  • Could you provide us with more in-depth repro steps? 

This ticket will automatically reopen when you reply.

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