Trying to load trial version of minecraft on new (second hand) computer. After install has gone through, getting "This app can't open. There is a problem with Minecraft Launcher. Reload the application from its original install location or contact your administrator".
MCL-20993
Minecraft Lauincher issue - reload from original install location?
Resolved
Awaiting Response
0
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation: * Does this issue still occurs to you on newest version of Launcher?
Have you tried to install Launcher from the minecraft.net website?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account ?
Is your Windows and associated apps (Xbox app, MS store) up-to-date?
Have you tried to re-registering MS store as written here ?
Do you use VPN or any of the incompatible software on machine you try to log-in?
Could you provide us with more in-depth repro steps?
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