Hello, my minecraft is still unable to connect to the service through different methods, he said that I did not buy it but I have purchased it before, and it does not allow me to enter the purchased version, so I hope to seek your help
Linked issues
duplicates 1
Attachments
Comments 3
Thank you for your report!
We're tracking this issue in MCL-11510, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.
We do not have enough information to find the cause of this issue.
Please attach the crash report found in
[minecraft/crash-reports/crash-<DATE>-client.txt|https://minecrafthopper.net/help/finding-minecraft-data-folder/]here.If you cannot find a crash report, please attach the full launcher log found in
[minecraft/launcher_log.txt|https://minecrafthopper.net/help/finding-minecraft-data-folder/].This issue is being temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki