When executed from the Windows Store icon, the window will open and processes begin, but shortly after close out completely.
When opened from the non Windows Store icon, window will open but log-in will be impossible unless the user removes the profile and signs in again.
This has only started happening since the 2.3.173 update for Bootstrap 1.1.11.
I have tried both Repair and Reset in the Settings Menu, and these are only temporary fixes for the current session of play, with the problem beginning again after closing the game and attempting to open the Launcher again. I don't know if other players are having this issue, but it's affecting my ability to access Java Edition 1.18.2; Bedrock Edition is not affected.
My client's launcher_log.txt and update_log.txt will be attached to this bug report.
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This issue is on the latest version of the Launcher.
I am signed into the same Microsoft account on all launchers, my PC and in the Xbox App on this PC.
It's not a matter of storage space; I've checked already.
I'll try uninstalling and reinstalling the Launcher from the MS Store to be sure, but I'll get back to you on that.
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Does this issue occur on newest version of the Launcher?
Have you tried to install older version of the Launcher from the minecraft.net (Windows 7/8 version)?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?
Have you tried signing out of all your Windows Apps, and the signing in again?
Is your Windows and associated apps (Xbox app, MS store) up-to-date?
Have you tried to re-registering MS store as written here?
Do you have enough free space on your disc drive?
Have you tried downloading 'Xbox Identity Provider' found here https://www.microsoft.com/en-us/p/xbox-identity-provider/9wzdncrd1hkw#activetab=pivot:overviewtab (or in MS store)?
Do you use VPN or any of the incompatible software on machine you try to log-in?
Did you try to uninstall Minecraft For Windows and then starting the Launcher?
This ticket will automatically reopen when you reply.