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MCL-21487

Launcher not connected to internet when my computer IS connected

For the past couple of weeks, I've not been able to play Minecraft because the Launcher won't let me. When I first opened it two weeks ago, it said that the Launcher was offline and I could play offline. Now when I open it, the Launcher is offline and it says "Play Demo" when I own the game. At the bottom, it says "Oh no! Something went wrong, and we couldn't connect to the Minecraft services." I've checked other bug reports and tried solutions but it still never works. It's also on the new launcher and is updated to the newest version of Java.

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We do not have enough information to find the cause of this issue.

Please attach the full launcher log found in [minecraft/launcher_log.txt|https://minecrafthopper.net/help/finding-minecraft-data-folder/].

This issue is being temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.

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migrated

I've attached the launcher log. It's also been a day and my launcher hasn't changed despite reinstallation.

Arisa Bot

Thank you for your report!
We're tracking this issue in MCL-16570, so this ticket is being resolved and linked as a duplicate.

That ticket has already been resolved as invalid. Please take a look at the parent ticket (MCL-16570) and see if an explanation is provided there in the description of the ticket or in the comments for why this issue is invalid.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.

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