mojira.dev
MCL-21544

Launcher won't update

I sent out my computer for repairs over a month ago and when I got it back just recently the launcher won't update. I have tried uninstalling and reinstalling Minecraft straight out, and uninstalling and reinstalling the current version of Java and nothing works.

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We do not have enough information to find the cause of this issue.

Please attach the full launcher log found in [minecraft/launcher_log.txt|https://minecrafthopper.net/help/finding-minecraft-data-folder/].

This issue is being temporarily closed as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.

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Hi there! 

Could you answer few questions regarding this issue, it will help with the investigation: 

  • Have you tried to install older version of the Launcher from the minecraft.net (Windows 7/8)?

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account? 

  • Have you tried signing out of all your Windows Apps, and the signing in again?

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date? (check for updates regardless)

  • Have you tried to re-registering MS store as written here

  • Do you have enough free space on your disc drive?

  • Have you tried booting Launcher in Beta mode?

  • Have you tried deleting .minecraft folder before Launcher reinstallation (copying it elsewhere beforehand)?

  • Have you tried reinstalling your JDK java program?

This ticket will automatically reopen when you reply.

Marcia

(Unassigned)

Unconfirmed

Retrieved