mojira.dev
MCL-21565

When I try to install a snapshot or 1.19 it comes up with the error: Unable to decompress file. I have no idea of what to do.

Every time I try and Install a snapshot or the 1.19 update the error:
Unable to decompress file.
Error details: no message available
Filename on disk: splashscreen.dll
Path: C:\Users\User\AppData\Local\Packages\Microsoft.4297127D64EC6_8wekyb3d8bbwe\LocalCache\Local\runtime\java-runtime-gamma\windows-x64\java-runtime-gamma\bin\splashscreen.dll
Exists: File
 

comes up and I have no idea on how to fix this. Can someone help?

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Comments 22

migrated

I am also having this issue, except it gives me the a different file path:
Filename on disk: jvm.dll
Path: D:\Minecraft\runtime\java-runtime-gamma\windows-x64\java-runtime-gamma\bin\server\jvm.dll

migrated

I am having the same issue, I have no idea how to fix it but it really bums be out because I have been so excited for 1.19. I hope it gets fixed soon.

migrated

Windows 11?

[MCQA] Zgajak

Hi there! 

Could you answer few questions regarding this issue, it will help with the investigation: 

  • Does this issue occur on the newest version of the Launcher?

  • Does this issue occur on beta version of the Launcher?

  • Have you tried to install older version of the Launcher from the minecraft.net website (Windows 7/8 version)?

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account? 

  • Have you tried reinstalling the Launcher, but deleting .minecraft folder beforehand (copy it elsewhere before deleting)?

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date? 

  • Have you tried updating/downgrading JDK Java version?

  • Have you tried to re-registering MS store as written here

  • Do you have enough free space on your disc drive?

  • Do you use VPN or any of the incompatible software on machine you try to log-in?  

  • Could you provide us with more in-depth repro steps? 

  • Please also provide full launcher_log file.

This ticket will automatically reopen when you reply.

migrated

I have this exact issue, I can't download any 1.19 snapshot or the release. It's really weird because all our files are different types of files from what I can tell.
It's labeled like this:

Error
Launching game Failed! 
Unable to decompress file.
Error details: no message available
Filename on disk: ct.sym
Path: C:\Users\dbzne\AppData\Local\Packages\Microsoft.4297127D64EC6_8wekyb3d8bbwe\LocalCache\Local\runtime\java-runtime-gamma\windows-x64\java-runtime-gamma\lib\ct.sym
Exists: File

12 more comments
[MCQA] Zgajak

Hi again!

wolfieboy12612, has solutions listed above help to solve your issue?

This ticket will reopen automatically when you reply.

migrated

I am having the same error, albeit with a different file. 

//Unable to decompress file.
Error details: no such file or directory
Filename on disk: jabswitch.exe
Path: C:\Program Files (x86)\Minecraft Launcher\runtime\java-runtime-gamma\windows-x64\java-runtime-gamma\bin\jabswitch.exe
Exists: File

I have tried all listed solutions above, all versions of the Minecraft Launcher for PC (Win 10/11, Win 7/8, executable and msi installers), Uninstalled/Deleted all relevant files, but still can't get any recourse.

Attached is my launcher log.

[MCQA] Zgajak

Hi!

Have you tried reinstalling / updating Java to the latest version?
Or even outright changing to java installation from java.com and not oracle.com?

migrated

@Zgajak

Hi!

Java was already updated to the latest available version, but I uninstalled and reinstalled it to be safe and there was no change to my issue since it had to do with the included JRE.

I pointed Minecraft to run from my system's java executable and encountered MCL-18306 which required me to delete the JavaCheck.jar file in the game directory for the Minecraft Launcher installation. Post-JavaCheck.jar deletion, the game booted.

This does not solve the initial cause of MCL-21565 which seems to stem from a failed file download. The file JabSwitch.exe does exist in the filesystem under ..\runtime\java-runtime-gamma\windows-x64\java-runtime-gamma\bin, but registers as an empty file with a size of 0B, consistent with @TouchierDwarf125 having a copy of "splashcreen.dll" that is 0B in size.

Relavant Warnings

// [Info: 2022-08-08 19:15:05.2248170: NetQueue.cpp(664)] NetQueue: Starting net action https://piston-data.mojang.com/v1/objects/40b059dfddf5e74e248db4aff2f05dd25e33368e/jabswitch.exe
[Info: 2022-08-08 19:15:05.3194473: LauncherAppRenderer.cpp(289)] MCLauncher.triggerUpdateEvent("coreEvent.downloads");
[Info: 2022-08-08 19:15:34.6209802: NetQueue.cpp(664)] NetQueue: Starting net action https://launchercontent.mojang.com/
[Info: 2022-08-08 19:15:34.7959324: NetQueue.cpp(484)] NetQueue: Primary ip: 2620:1ec:27::cafe:1867, Host: launchercontent.mojang.com
[Info: 2022-08-08 19:15:34.7959932: NetQueue.cpp(573)] NetQueue: Action finished: https://launchercontent.mojang.com/
[Warning: 2022-08-08 19:15:34.7960425: NetQueue.cpp(602)] Action https://launchercontent.mojang.com/ failed in response handler. response code: 404 - error string: '

See also

// [Warning: 2022-08-08 19:20:09.3525045: PistonInstaller.cpp(438)] Download operation for file "'<APPDIR>\Minecraft Launcher\runtime\java-runtime-gamma\windows-x64_staging\869fc0b687986ea26b8ff63c137e03c92234a5c8'" failed with error: FAILED_TO_DOWNLOAD - Operation too slow. Less than 30 bytes/sec transferred the last 60 seconds
[Info: 2022-08-08 19:20:09.3525886: NetQueue.cpp(484)] NetQueue: Primary ip: 2606:2800:11f:1cb7:261b:1f9c:2074:3c, Host: piston-data.mojang.com
[Info: 2022-08-08 19:20:09.3526162: NetQueue.cpp(503)] NetQueue: Action timed out: https://launcher.mojang.com/v1/objects/40b059dfddf5e74e248db4aff2f05dd25e33368e/jabswitch.exe

Please Advise.

 

Edit: I have reason to believe that the issue is directly correlated to IPV6 issues. After disabling IPV6 on my router, I was able to successfully download the missing file nearly instantaneously, and boot into Minecraft as normal.

Cursory research leads me to believe this may either be a general IPV6 issue, an issue with intel NICs, or a combination of both. Further testing required

Donuts1000

updated related error messaging; hopefully that helps for users who run into this next.

migrated

(Unassigned)

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