mojira.dev
MCL-21782

UWP launching

When I try to run the UWP Version of the app it opens the system32 folder in windows, the video shows it better.

(Note) I did make a desktop shortcut to see if phoenix se was right about a small icon but it did not even create a shortcut.

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Hi there!

Could you answer few questions regarding this issue, it will help with the investigation: 

  • Have you tried to install older version of the Launcher from the minecraft.net website/MS store (Windows 7/8)?

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account? 

  • Have you tried signing out of all your Windows Apps, and the signing in again?

  • Have you tried booting it from the MS store?

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date? 

  • Have you tried resetting the Windows apps?

  • Have you tried downloading 'Xbox Identity Provider' found here https://www.microsoft.com/en-us/p/xbox-identity-provider/9wzdncrd1hkw#activetab=pivot:overviewtab (or in MS store)?

This ticket will automatically reopen when you reply.

 

Richard de la torre

(Unassigned)

Unconfirmed

Retrieved