Hi, I bought the minecraft for windows some months ago and I played it normally for a long time, but when I changed the computer and I tried to install it again, the minecraft installer open and appears a gray screen which I can't do anything with it.
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We're tracking this issue in MCL-20290, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as Fixed. Please check the Fix Version/s field in that ticket to see in which version this behavior was or will be fixed.
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