Hello, I purchased Minecraft Java Edition on Friday, December 24, 2021 (I have the invoice with transaction IDs and order number if needed). I wanted to reinstall Minecraft recently. So I logged into my Minecraft account with which I made the purchase.
My problem is this: when I'm on the Minecraft launcher, I can only play Minecraft compatible with mobile versions, and when I want to play Minecraft Java edition, it asks me for a username, when I enter it, it marks me a mistake when creating an account.
Some informations:
Recently, I reset my pc, can the problem come from there?
About 1 month ago, the card with which I made the payment was terminated for personal reasons, however, the debit had indeed taken place last year.
Thanks for your attention, sorry for my bad english. I hope you can help me. Have a good day
Thank you for your report!
We're tracking this issue in MCL-20496, so this ticket is being resolved and linked as a duplicate.
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