Whenever I press play the game starts to load, then as soon as I get the character creation camp screen my computer restarts. I've installed unreal engine through the epic games launcher to be sure it works, and I've done all windows updates and uninstalled and reinstalled the game.
I know it isn't a problem with my hardware, as I've launched it without problems before, but that was before I reformatted my hard drives.
I've also restarted my computer, although not willingly most of the time.
Comments 3
It looks like my computer just died, I started having the same problem on other games, even ones that I'd run earlier in the day. Sorry about the bug report.
Hi there!
Please, attach launcher_log.txt file it will allow us to investigate the issue.
1. Could you try to reinstall the Launcher? After deleting it, find .minecraft and delete the file - what is important that this file should be deleted from the trash bin, because corrupted files from the old .minecraft file may interract with the newly generated .minecraft file.
Important: Please save your skins/worlds/games/servers etc. before deleting .minecraft file.
Could you verify if this issue occurs for the newest Launcher from MS Store?
Do you use VPN or any of the incompatible software on machine you try to log-in? https://minecrafthopper.net/help/known-incompatible-software/
Could you provide us with more in-depth repro steps?
Does your device use double-synchronized graphic cards?
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