Unable to download bedrock version

Hi there!
Please, attach launcher_log file.
Could you try to reinstall the Launcher? After deleting it, find .minecraft and delete the file - what is important that this file should be deleted from the trash bin, because corrupted files from the old .minecraft file may interract with the newly generated .minecraft file.
Important: Please, save your worlds/realms/skins/servers etc. before deleting .minecraft file.

• Have you tried to install the game on the drive C? Was that possible?

• Do you use VPN or any of the incompatible software on machine you try to log-in? https://minecrafthopper.net/help/known-incompatible-software/

• Could you provide us with more in-depth repro steps?

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Excuse me, launcher_ How to get the log file.

The launcher is installed by default. The result of game installation is the same as which disk I choose.

I have used all the above methods and have not solved the problem. Thank you very much for your reply.

Hi!

Cancel your installation from the Launcher if you can. If you can't, just close the Launcher and go to the next step. 

Go to the Microsoft Store application ( https://aka.ms/MSStoreHome) - and go to Library and be sure you've cancelled all/any other installation attempts for this application. Please also check if the installation process has started on Xbox app.

You must install it on the C drive, so then you can navigate back to it ( https://aka.ms/JavaBedrockEdition ) and click through to Bedrock or just click Install there and it should install Bedrock successfully via the Store. 

Please also install Xbox identity provider and Xbox companion, and if you already have them, please update them in MS store.

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It's a little complicated

Hi!

Could you please send a screenshot in english? Or at least translation of it?

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